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Shipping Policy

 

At Define, we work hard to ensure that your products are delivered in a timely and safe manner.

 

1. Delivery Timeline

 

Products are made to order and will be delivered within approximately 3 to 4 weeks, depending on product complexity and location.

Delivery timelines may vary, and we will notify you in case of any delays.

We are not responsible for delays caused by unforeseen circumstances beyond our control, including weather, customs, or carrier delays.

2. Delivery Charges

 

Delivery fees will be calculated at checkout based on the size, weight, and delivery location.

Any additional delivery costs due to incorrect delivery information provided by the customer will be the responsibility of the customer.

3. Delivery Information

 

It is your responsibility to ensure the accuracy of the delivery information you provide. Incorrect delivery information may result in delays or additional charges for redelivery.

Once the product has been delivered, the responsibility for the item transfers to you.